Best days to visit?

The park takes pride in providing a day or more of activities for the entire family, with limited waiting in queue lines.

During the summer season, the best days to visit generally are Sundays and Thursdays; these days typically are the least busy over a seven-day operating week.

On weekends, Sundays are almost always quieter than Saturdays.

Christmastime can be 'the most wonderful time of the year.'  On those weekends in November and December, Sundays are almost always quieter than Saturdays.  (If you prefer to be part of the hustle and bustle of 'black Friday' activities, the Friday and Saturday immediately following the US Thanksgiving Day in November are often some of the busiest of the entire year here.)

Are there discounts or coupons available and where?

Guest Appreciation Weekends on three springtime weekends -- Saturdays & Sundays, May 28 & 29, June 4 & 5, and June 11 & 12 of 2016 -- feature general admission tickets, sold at the park's ticket booth, at a discount of $5 off the regular general admission rate of $31.

Return Passes are issued to guests who begin their visit during the final three hours of our operating day. The non-transferable Return Pass provides admission for another full day during the season, at no additional admission charge.

Two-Day Pass: This is for two consecutive days, with $5 off the second day ticket. Should you be interested in that, please ask our Admissions Helpers at the ticket booth, or see our Helper at Guest Services for an upgrade.

'Tis The Season Pass:  When you visit, you may also wish to upgrade to a season pass.  This includes each and every day we’re open during a calendar year (an up-charge applies to attending the New Year's Eve event).  A 2016 season pass costs $79 per person; children ages 3 and younger do not need a pass.

Groups of at least 25 visitors will enjoy a special rate when they visit together at the same time. Please call 603-586-4445 ext 0 to make the required reservation.

Active Military and their families also enjoy a $3 discount off the regular general admission rate of $31.  Please bring your military cards and present them to our Helper at the Ticket Booth.

Senior Citizens (ages 62 an above) enjoy a $3 discount off the regular general admission rate of $31. 

Coupons are available only for in-park savings on certain days of the week, and only online by visiting "Santa's Savings Tree" (click here)

Lodging facilities in the area who are listed as “Penguin Partners” in the lodging section of this web site provide packages that include tickets to the park and overnight accommodations.

Do you allow pets into the park?

Pets can spend the day in our complimentary Canine Condos just outside the park. They're available on a first-come, first-serve basis; sorry, we don't take reservations. They are good-sized, individual cages that are in the shade.

When you arrive, check with a Helper inside the Exit Gift Shop (inside the 'Out' igloo behind Rudolph when viewed from the parking lot). In the gift shop we'll collect a $10 deposit and provide you with a key and bowl for use throughout the day; the full $10 deposit is returned to you when you return the key and bowl to the gift shop.

These Condos are not supervised but they are in view of the public and our Helpers in the parking lot. Should your dog have a problem, we'll usually know rather quickly. You're welcome to check on your dog at any time during your visit with us -- just get your hand stamped the first time out through the exit so you can re-enter the park throughout the day.

Are the canine condos available during Christmastime?

We do offer these "Condos" at Christmastime, but also feel that your car might serve better as it's warmer and more comfy for your animal(s). Remember to open the window just a little if you choose to leave your pet in the car during this colder season.

Do you have wheelchairs available?

Yes, we have adult wheelchairs and motorized scooters available.  There is no charge for the wheelchairs, and they are loaned out on a first-come, first-serve basis.  The motorized adult scooters are loaned on a daily basis for $25. per day.  Weight restrictions:  under 350 lbs.  Please call 603-586-4445 ext 0 to reserve.

Do you have nursing facilities available?

Yes, we have Mary and Joseph's Nursery is located off the Polar Theater lobby, with a large sink, microwave, changing spots, and separate rooms for nursing moms with chairs for those who desire privacy.  We also have a room for nursing mothers at our North Bowl facility near the entrance and exit of the park.

My child has special needs, and has difficulty in crowded situations. What might be available?

We provide "Preferential Accessibility" to those guests who have difficulty waiting in lines. When you visit, please stop by the Guest and Family Services Center inside the Polar Theater building. There, you may explain your situation to our attendant to see if a preferential access pass is available, and learn the guidelines for use of the pass at certain rides and at Santa's Home.

I’m pregnant. Can I ride on all rides?

There's plenty to see and do and share with your family.  We do ask that women who are pregnant exercise additional caution when deciding about participating on rides; we ask that you please avoid using any rides that include the pregnancy icon on the guidelines scroll sign posted at each ride.  Some of these rides are:

  • Yule Log Flume
  • Rudy's Rapid Transit Coaster
  • Himalaya
  • Bumper Cars
  • The Chimney Drop
  • Joy Ride Slides

Many of our rides are fine, and lots of fun, even when pregnant.  Most will be appropriate if the safety latches can be secured.  We provide a comfortable family park where benches and rest stops are easily accessible.

What rides can my child ride?

Minimum development

 for children to ride:

With a responsible companion of at least age 16 (^18)


Antique Cars (guest-driven)

All ages


Reindeer Carousel

All ages


Santa's Express Train (Jingle Bell Junction)

All ages


Skyway Sleigh (monorail)

All ages (^18)



Pixie Mix (circular kiddie ride)



Hot Shots Fire Brigade (in fire truck)



Hot Shots Fire Brigade (ladder & water)



Himalaya (fast spin)



Little Elf Flying School (elevating sleighs)



Red Hot Racers (rafts & water)


42" & 2yr

Little Drummer Boy (spinning cups)


42" & 2yr

S.S. Peppermint Twist (swaying & twirling)


42" & 2yr

The Great Humbug Adventure (dark ride)



Christmas Ferris Wheel

Toddler &1yr (^18) 



The Chimney Drop (tower)

Min. Height 36"


Poogee’s Penguin Spin (spinning coaster)

Min. Ht. 36" & 4yr

48” & 4yr

Yule Log Flume (drop & splash)

Min. Height 36"

48"& 16yr

You Tubing (inner tube ‘sledding’)

Min. Height 39"


Rudy's Rapid Transit Roller Coaster

Min. Height 39"


Rockin' Around the Christmas Tree (swing)

Min. Height 42"


Bumper Cars

Min. Height 42"


My child has food allergies. What do you offer?

We have a few food areas that have egg, dairy, gluten and nut ingredients in their products. We would like to have detailed them for you; however, ingredients change on a weekly basis. Please check with each shop for the latest labels.

  • The Sugar 'N Spice Bake Shop: All Santa’s cookies contain gluten, egg or dairy products.  We do offer a nut-free, and a nut-free gluten-free pre-packaged cookie that is safe.  Other than juices, there are no products here without dairy. Some cookies contain nuts, and there is a potential for cross-contamination.
  • Burger Meister Food Court: This season we offer a gluten-free chicken finger and gluten-free fries.  Please ask Santa’s Helper to special order these.  Hotdogs contain potassium lactate, but the french fries, onion rings, burgers (without the roll), garden salads and fruit bowls are all free from dairy. We do make peanut butter and jelly sandwiches, so the potential for cross-contamination is great here with nuts and gluten.
  • Frosty's Freezer: This building contains a variety of ice creams, sherbets, sauces and cones. All have dairy products in them, some have nuts. The possibility for cross contamination is somewhat contained for tree nuts and peanuts; Santa's Helper will get a clean scoop, and get your ice cream from a new unopened container. Cones all contain gluten.
  • Dasher's Delights: Mostly fast foods here specializing in fried dough, burgers, fries and sausage sandwiches. This season we offer a gluten-free chicken finger and gluten-free fries.  Please ask Santa’s Helper to special order either option.  Sausage and hot dogs contain potassium lactate. Please check the ingredient list there.
  • Nutcracker Sweets: We do use Canola Oil, which is a mustard seed derivative, used here for the popcorn.
  • The Jolly Lolly: There is a great nut-free chocolate bar here that has been made in a safe environment.  Products that contain egg and dairy are as follows: All fudge, Peanut Brittle, Cow Licks and the Fun Candies, Christmas Lolly Pals (Kencraft), Bit 'O Honey. Caramel cremes, Mickey chocolate mints, Reese's Peanut Butter Cups, Hershey Miniatures, and Vermont Nut-Free Chocolate Bars all have dairy.
  • Nick's Pizza: We offer a gluten-free pizza dough.  Please ask Santa’s Helper to special order.   Nick’s has no ingredients that contain eggs; however, the cheese does have dairy. Cross-contamination might be an issue if sensitive to this. No nuts. They sell milk here too.
  • Farmer's Market: Here's where yule find treats of the purest quality. Fresh fruits, freshly made fruit salads and drinks.
  • Doe-Nut Shop: Wonderful mini-doughnuts and drinks; there are egg, flour, and nut products here.
  • The Polar Expresso: Gluten products (pretzels);  sweetened nuts (including Santa's Helper) here too.

Hope this is a little helpful to you. Should you have additional questions now or during your visit, please do not hesitate to ask. We try to avoid cross-contamination in all our shops, however, it cannot be guaranteed.

Do you host birthday celebrations and/or parties?

There are two options for birthdays.

Complimentary Birthday Celebrations:

With a required notification at least two days in advance for those children ages 12 and younger, we'll help you celebrate in style...

We'll have a birthday sticker for your child to wear at the Fezziwig's gift shop; when you enter the park through the ticket booth/entrance, ask Santa's Helper for directions to Fezziwig's to pick up your sticker.

When you visit Santa’s Home, please tell the greeter who is celebrating - Santa has something special for the birthday child.

If you decide to see one of the most fabulous shows on earth, please stop by the Polar Theater.  The greeter will also be happy to know whose birthday it is.  You will all be JOYful when you leave—that’s a guarantee!

Please complete the required Birthday Celebration Form (at least 2 days prior to your visit) and we will be ready for your special visit. If you wish to bring your own cake and fixings, that's great. We can keep the cake cool, and we promise not to lick the frosting! LOL


Affordable Birthday Parties:

With a required reservation at least two weeks in advance, Birthday Parties generate a great deal of JOY throughout the day.  They include everything listed above for the Birthday Celebration, plus the following...

Santa’s Helper will  meet you at the beginning of your day, and escort the party to our Partybration House.  These are some of the great amenities Santa’s Helpers provide for this very special day:

  • Private facility for the party (2 hour time limit; choice of either 11am-1pm or 2pm-4pm, subject to availability)
  • Invitations personalized for your child
  • Lunch for everyone (Pizza and Drinks)
  • Decorate-your-own cupcakes
  • Goody bags
  • 1 group photo with Santa for the birthday child

All of the above for up to eight guests is $89.95. Additional guests may join in for $9.95 each.

All guests, including the birthday child, must have a park admission ticket; admission tickets are sold separately.

Please complete the required Birthday Reservation Form. This form needs to be received here at least two weeks in advance of the Birthday Party.  Once we receive the form, we'll contact you promptly.  It’s a JOYfilled day!

How long does it take to visit Santa's Village?

It depends upon the individuals. Some guests enjoy an entire day, where others will visit for 2 days.  An admission includes all the fantastic shows, fun-filled rides and festivities galore—including Ho, Ho, H20.  We now offer 2 Day Tickets at a reduced rate.

If you are interested in visiting a multitude of times, please think about our 'Tis The Season Passes.  We are open Springtime, Summertime, Falltime, Silly Spooky Halloween, Christmastime and Partybration New Year's Eve.  These passes are good for all these seasons, and are only $79. per person.  These make great gifts too.  Children ages 3 and younger are not charged admission.

Do you close when it rains or snows?

We open and operate regardless of the weather.  We know it can be a bit of a drive to get here, so we're open as advertised when you arrive.

Rain is a part of summer, and it rarely lasts all day.  Our rides and shows operate even in the rain.  We provide complimentary rain ponchos if a shower pops up, and visiting on a rainy day (or even a nice day that erroneously had rain in the forecast) often results in a most memorable and enJOYable visit.  We will temporarily close some rides and our water park features while there is thunder or lightning in the area.

Snow can be a part of our Christmastime season, and it usually adds to the holiday spirit.  Usually, we are able to plow and shovel the snow away to give a wonderful sense of the holidays.  Snow or rain during the operating day in the colder temperatures of the season may limit the operation of a few rides (particularly You Tubing, Rudy's Roller Coaster, and Poogee's Spin Out Coaster) while having little impact on other features and attractions.  It has been necessary to close only one day in nineteen years of Christmastime celebrations due to an incredible overnight dumping of beautiful snow!

What are "Rein-checks"?

"Rein-checks" are return-admission tickets sometimes issued when unexpectedly inclement weather ends a great day; precipitation must be hard and constant for at least 30 minutes, and with no let-up in sight. Rein-checks may be issued if the request is made within the first four hours of admission, and guests wish to leave the park.  (For guests who enter during the final three hours of the day, their 'return pass' serves as their rein-check.)  Sorry, no refunds.

Can we bring our own picnics?

Yes, we do allow our guests to bring their own picnic lunches. Picnic tables are located throughout the park. Please help yourselves to any of them. Should you wish to leave and re-enter the park, please have your hand stamped at the Stocking Stuffer Shop located at the exit.

Is there a charge for parking?

No, there is never a charge to park at Santa's Village.

RVs and larger vehicles are asked to park in the lot across the road from the park. Our Parking Lot Helpers are a jovial group. Please ask them for any assistance.

When are the water park and other water rides open?

The water park -- including HO, HO, H2O, the Joy Ride water slides, and Poogee's Splash Pad  -- are scheduled to operate from Memorial Weekend in May through the Sunday of Columbus Weekend in October.  The water is unheated and we may wait for air temperatures to reach 65 degrees F before opening the water park on any given day.

Other water rides -- including the Yule Log Flume, Red Hot Racers, and the squirting portion of Hot Shots Fire Brigade -- are open from Memorial Weekend in May through the Sunday of Columbus Weekend in October.

On rides not suitable for babies, is there a way for two parents or guardians to each ride separately with other children while one looks after the baby?

Yes, mention to our Ride Attendant that you would like to “wait without a wait” while watching the baby as others in your party enjoy the ride.  The Attendant will instruct you where to stand while the others ride.  After the first adult has finished the ride and taken supervision of the baby, you can participate on the ride without having to go through the queue line again.  Your other children on the ride may stay on if they wish and enjoy the ride again with you.

Examples of rides that can accommodate this include: the Yule Log Flume, Rudy’s Rapid Transit Coaster, the Bumper Cars, Christmas Ferris Wheel, the Chimney Drop, Himalaya, S.S. Peppermint Twist, Rockin’ Around the Christmas Tree, Little Drummer Boy, the Great Humbug Adventure, Hot Shots Fire Brigade, Poogee Penguin's Spin Out Coaster, and Loopin’ Louie’s Little Elf Flying School.

Examples where babies can join the other family members on a ride include: the Reindeer Carousel, Skyway Sleigh, Antique Cars, and Santa’s Express Train.

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